Service Industry

Are you in the Service Industry?

We can help. Our virtual assistants can be an invaluable addition to your service business.

If you stop and think about it you come to realize that as a small business owner there are never enough hours in the day to take care of all the tasks waiting for your attention. Consider the number of calls that you cannot answer when you are busy working with a client. The emails that go unanswered when your on the road to give an estimate. How much time do you have to spend every day promoting your business?
Are you feeling overworked and overwhelmed? Wondering how to fit more hours in the day? You know you need help but aren’t quite sure to know when to hire and how to go about it? Hiring a VA is a big step for a business, but one that few business owners end up regretting….especially when it’s done at the right time.
Similar to labor costs, administrative costs are a major burden on small businesses when measured in both time and resources.
Administration – emails, payrolls, invoicing, sales reports and customer inquiries – can diminish the amount of time an employee or even the SBO can focus on another important part of the business. This is where a VA fits in.
A VA will likely be hired specifically to perform these types of duties and will be assigned with general virtual office responsibilities. By completing these various jobs, service industry entrepreneurs can boost their productivity levels and help the small business grow to new heights.
  1. Bookkeeping and payroll duties: calculating hours, adding expenses, updating salaries.
  2. Receptionist duties: answering calls, leaving voicemails and checking messages.
  3. Database building, entry and updates (sales, contacts, CRM, etc.).
  4. Performing banking needs, like paying bills and transferring funds.
  5. Writing and sending invoices to clients.
  6. Creating, filing and presenting weekly reports on sales, deliverables, hours and tasks.
  7. Checking email, responding to customer inquiries and managing spam.
  8. Organizing technical support tickets and participating in chat support.
  9. Creating and sending out greeting cards, invitations, newsletters and thank you notes.
  10. Establishing, updating and managing a calendar of important events.
  11. Scheduling appointments with clients, businesses and salespeople.
  12. Launching and maintaining cloud computing accounts (DropBox, OneDrive, Google).
  13. Converting, merging and splitting .PDF files.
  14. Preparing training manuals for new staff members or remote workers.
  15. Composing documents from handwritten drafts, faxes and dictations.
  16. Create forms or surveys for customer feedback.
  17. Proofreading documents and other office materials.
  18. Producing graphs from your spreadsheets.

Give yourself a much needed break and boost sales at the same time.