Receptionist and Secretary

Our VA’s can handle your incoming calls during regular business hours. We can manage any type of call receiving, from general inbound inquiries, to inbound sales leads, to customer service & support. If you are a property manager looking for a call receiving & dispatch center, we even have a specialized service devoted specifically to your needs. Regardless of your situation, the first step is to determine the best way to integrate outsourced virtual assistants into your call handling processes. We can work any regular business hours you require, and depending on your own phone systems, we can even live-transfer calls directly to you as if we were sitting in the office. We can provide call center veterans, skilled in salesmanship or customer service – depending on your requirements. That said, there are obviously certain types of inbound calls that are more appropriate to answer in-house, locally, if at all possible. We can work with you to determine the best combination of outsourced call receiving & in-house, local call routing. Plus, we can even help train your virtual assistant(s) and develop scripts for common call types.